Shipping

Shipment processing time

All orders are processed within 7 business days of receipt. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email.

Shipping charges

Shipping charges for your order will be calculated and displayed at checkout. 

Estimated Transit Time:

After your order is dispatched, the estimated shipping time is typically between 10 to 30 working days under normal circumstances. 

Possible Delays:

Please note that unforeseen circumstances such as adverse weather conditions, peak holiday seasons (e.g., Christmas), or other events beyond our control may cause additional delays in shipping. Extended delivery times during such periods are subject to the logistics company's schedule. We kindly ask for your patience during these times. Rest assured, we are doing our best to ensure your order arrives as quickly as possible.

Delivery Guarantee:

Our delivery guarantee ensures that your order will be delivered within 60 working days. If your order does not arrive within the guaranteed timeframe, we will issue a full refund. Please note that we cannot offer a refund if the non-delivery of your package is due to customer-related issues such as: Refusal to clear customs, Refusal to accept the package upon delivery, Failure to provide accurate shipping address and contact information. 

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. 

Customs, Duties, and Taxes

We not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).